What all can you Fix?
We repair broken glass, broken LCD, audio jack, battery, ear piece, home button, loud speaker, mic, power button, tilt sensor, USB port, vibrate and volume buttons, iphones stuck in restore mode, different restore errors, and any damage occurred from water damage. We also jailbreak and unlock iphones.

What is your Privacy Policy? Is my information secure?
Aside from needing a few details from you to complete your order, we have absolutely no interest in any of your personal information. You will never recieve spam from us. We do not give, sell or provide any of your information to anyone. Our technicians briefly power on your device after replacing whatever part you had replace to verify that everything is working correctly. We do not access data that you might have on your iphone or ipod.

Do you accept checks or money orders?
We accept paypal, checks, credit card, and cash.

How can I tell what Generation of iphone or ipod touch I have?
Dont feel bad most people have no idea what generation Ipod or Ipod touch they have. You can look up your Model on apples website http://support.apple.com/kb/ht1353 Or simply bring it in and we will tell you.

Can I ship my ipod/iphone in for repair?
Yes! Please address all shipments to Iprotect 1121 East 15th street joplin mo 64834. Please include name, address, email and contact phone number so we may reach you .

How do you ship?
Shipping is done via USPS. Shipping from Iprotect to your doorstep is insured and free for all repairs. Shipping for parts is based on weight and generally inexpensive as the parts are small. Upon request we can return your iPod faster with upgraded shipping such as Priority or Express Mail for an additional shipping fee. You have until the repair is completed to request upgraded shipping otherwise we will ship insured First Class Mail free of charge with any repair. .

Do I need to pay for shipping to Iprotect?
Shipping to Iprotect is not included. The customer is responsible for getting the item to us using whichever carrier they prefer. We recommend USPS as it is convenient. We also suggest using a well bubble padded envelope or small box with newspaper or bubble wrap to ship. First Class insured return shipping is included with all repairs. If you need your iPod back faster let us know we can ship Priority and Express mail as well. .

Will you buy my ipod or Iphone?
YES, if you do not wish to repair your broken iPod when you send it in for repair or if you would like to sell a broken or used iPod please indicate that when you ship it. We accept iPod's for purchase on an as-needed basis .

Does my repair come with a warranty?
All non-liquid damaged phones are covered with a 3 Year warranty.